
Carly Savage
EDITED: Once set-up errors were fixed, the app functions as it should. It's really nice to file requests for reimbursement without any paperwork. My only request now is to add a biometric log-in option. Trying set up my account and keep getting "unable to connect to internet" message. The internet is working for all my other apps on the same device. Really need the basic functionality of this app to work. Very frustrated!
7 people found this review helpful
Alight Solutions, LLC
16 January 2018
Thanks for your feedback about the Reimburse Me app. Sorry for the inconvenience, but you should have full access to your account information now. Please try again. If you still need help, contact your benefits center.

A Google user
Good at first, now I can't get in! I had no problems with the app, until a week ago, it wouldn't let me in, I can sign into my company site, so my password is not the issue. I called support, they created a ticket one day and then closed it the next day, still can't get in.... This is now worthless as my daycare provider hasn't provided a receipt ever, they just sign the app....
14 people found this review helpful

A Google user
This app didn't work for me. Every time I input a claim (including pictures of the receipts) and uploaded it the app initially said that everything was fine and the claim was in the process of being processed, but then about 20 minutes later the status changed to say that I still needed to upload pictures. When I used the app's feature to upload the pictures (again), once again the claim showed as being in the process of being processed for 20 minutes, and again reverted to saying I needed to upload pictures. This happened for every claim I tried to submit. Based on the status I see on the claims website I'm guessing what happened is that the picture files are too large, but since the app doesn't provide any readily apparent means to control the picture size there's no way for me to make the app function. Very disappointing.
63 people found this review helpful