
Laughing Gravy
I haven't connected the app to my HAs in a while because I don't find it very useful. Today when I tried to connect, the HAs won't connect to the app. The app says my Bluetooth is not on, which is false. I have no trouble connecting this phone to other devices, but the HAs can no longer be found by the app or my phone. No point asking for help at Costco. When I bought these 2 yrs ago the woman told me I'd be able to stream music. After I paid, she told me my phone wasn't on the list.

C Rice
App will not stay connected to hearing aids. It seems like every other day the app resets and asks if I have hearing aids even though the voice calls will be received to the hearing aid. I just want to have better control of sound that I can only get through the app. I would rather not have music or phone calls streamed through these things but.... any help would be appreciated.
5 people found this review helpful

BJ Safdie
Even though my Jabra Enhance Pro hearing aids connect to Bluetooth immediately, the app does not reliably connect to them. Without a connection to the app, I cannot make calls or cannot stream audio, and the hearing aids interfere with other Bluetooth devices. For example, in the car, the hearing aids grab an incoming phone call, but because they're not connected to the app, I cannot hear the call. if I switch back to the car speakerphone, the hearing aids aggressively grab the call back.
4 people found this review helpful