AT&T Device Help

4.1
30.6K reviews
50M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

• Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T
• Master your device with step-by-step guides and expert tips
• Be alerted to needed updates that can improve device performance
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting
• AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through the steps physically on your device to help resolve common issues
Updated on
Oct 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
30.1K reviews
Sam McSpadden
14 October 2025
device help app runs automatically and gives a score. It then suggests running the health check, but there is no obvious way to start the health check app without leaving the screen. Not much thought went into providing a good user interface. One star is being generous!
15 people found this review helpful
Did you find this helpful?
Kenneth Smith
29 October 2025
its okay a little to personal if you understand. some people like certain things but also want to keep certain settings. its good if you care about the life of your phone but coud be less intense with some of the comments. other then that runs great.
Did you find this helpful?
William Garrison
14 October 2025
Some of the tests are good. However, the one for testing burn spots just sat there. I didn't tap anywhere because there weren't any. It should have allowed an exit in those cases.
4 people found this review helpful
Did you find this helpful?

What's new

Various product improvements and bug fixes