
Dana Walker
Really enjoy this app there are a couple of minor issues though. The notifications don't work. If grid power is lost or other situations occur, the system should send emails or text, but this isn't working. Also, there's no notification when a system software update occurs, which kicks us off grid power. At times, it takes multiple attempts to connect. But I really recommend Enphase Solar and home backup, really good product!!!
15 people found this review helpful

Harold Durham
- Flag inappropriate
- Show review history
The app is balky. If trying to reconnect it can be very slow. Finally I tried wiping the slate clean aandd starting all over. Took me about 15 miutes from there. Wont say this is the answer for everyone but it worked for me. Also, for enlighten - Would be really nioce if you put the windows app back in service. I do not keep my phone or tablet close all of the time, do most of my work on a desktop. Without the windows app, I can go for long periods of time without remembering to check the app

Angela Fleming
Tiny, gray font w/white background = very difficult for some people to read. Tech people, wake up! I initially could see grid status and gateway live status, but now I cannot. Customer service said it may be because of the distance between the router and the system controller which hasn't changed/is within distance required. App froze; had to reinstall and was then told how to clear cache. l don't understand why power is being exported to the grid when the batteries are not fully charged.
2 people found this review helpful
Enphase Energy
September 18, 2025
Thanks for sharing your experience. We’re sorry about the readability issues, app freeze, and confusion around energy export. Please update to the latest app version, try clearing cache, and check Wi-Fi strength near the controller. If issues persist, contact us at mobile-apps-support@enphaseenergy.com
or visit support.enphase.com/s/contact-us.