
Amanda Dobbs
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This app could certainly do better. I placed an order for a sandwich through the app, and it had no mention that it comes with lettuce and mayo. Which I did not find out until after I got home. The app needs to mention all the ingredients that are in the sandwich and then give the option to exclude them. The app needs to be more detailed in descriptions of items and options.
3 people found this review helpful

Karl Goodloe
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This would be negative five stars if I could. Every single thing about the customer experience is worse, and it's harder for employees to deal with too. You can't pay with the app, but you have to "link" a card to get any points unless you upload pictures of the receipt. And not Discover even though it's accepted there. You can only use one reward at a time when before it used to count all you marked active. Instead of a scanner to read the info, an employee has to type in a code manually. 🤬
6 people found this review helpful

A Google user
I've been using the app for a while just for scanning for points. Then I decided to try ordering through it. The order process works OK as long as you don't make a mistake or change your mind. If you need to edit an order, be prepared to WAIT. I've been watching the little wheel go around for several minutes waiting to remove an item from my order. And it STILL isn't ready. Not impressed with that part.
18 people found this review helpful