TacomaFIRST 311

3.6
26 reviews
5K+
Downloads
Content rating
Everyone
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About this app

The TacomaFIRST 311 app offers the Tacoma, Washington community with quick and easy mobile access to the City of Tacoma's non-emergency services. It allows for the convenient submission, handling and tracking of service requests, offers a more dynamic user interface, and includes the added convenience of enhanced location features.

The TacomaFIRST 311 app is developed by SeeClickFix (a division of CivicPlus) under contract with the City of Tacoma
Updated on
Oct 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
25 reviews
Jason Jordan
September 23, 2025
This is a wonderful app for reporting crimes and disturbances. It's just too bad that's where it stops. The City of Tacoma never responds to anything, they just "assign" requests to other departments and then nothing happens. After a couple of weeks, they just archive the request and it completely disappears. Not sure what our tax dollars are getting us in NE Tacoma. The "law enforcement" here is a joke.
2 people found this review helpful
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Nichole Greenwood
March 20, 2024
I've seen some issues resolved fairly quickly by using this app to report the problem. I've also seen issues linger for a few weeks. If you don't at least attempt to use the app and make your concern known, it may never get addressed. I truly do appreciate the employees of the City of Tacoma who are driving the streets, following up on these things. I pray for their safety. We all deserve to be able to go home safely every day/night.
1 person found this review helpful
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Allison Hormann
January 19, 2025
Tried to submit multiple requests on two different cell phones connected to multiple different wifi connected and without and refuses to upload. Keeps saying cannot connect and to retry
1 person found this review helpful
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What’s new

- Fixed bug in Home screen menu links
- Added support for 16 KB memory page sizes, for Android 15+

App support

About the developer
CivicPlus LLC
nhv-operations@civicplus.com
302 S 4th St suite 500 Manhattan, KS 66502-6410 United States
+1 203-909-6342

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